Meghan Howard
- Actividad total 49
- Última actividad
- Miembro desde
- Siguiendo 0 usuarios
- Lo siguen 0 usuarios
- Votos 4
- Suscripciones 21
Resumen de la actividad
Última actividad de Meghan Howard-
Meghan Howard hizo un comentario,
I find explore to be really cumbersome. Are there any good ZD apps that help with reporting?
-
Meghan Howard hizo un comentario,
Any update ZenDesk? Recovering 20 emails a day, and this directly affects our levels of customer support. I have a 1 hour turnaround, except for these suspended tickets and I find it unacceptable.
-
Meghan Howard hizo un comentario,
+1 to agents should be automatically notified to comments on articles in our Help Desk. No subscription needed. Should be a feature/option in the guide manager permissions.
-
Meghan Howard hizo un comentario,
Krzysztof, the issue is that the transmission of the numbers is not PCI compliant; I'm hoping ZD will soon adopt secure transmission of this sensitive data. We came from SnapEngage and really miss...
-
Meghan Howard hizo un comentario,
+1
-
Meghan Howard hizo un comentario,
+1 to this, also, I see that there is a secure payment feature in zendesk support, so it seems like it is a possibility if it were put on the roadmap. A key feature for an ecommerce store, such as ...
-
Meghan Howard hizo un comentario,
It sounds like Lance is looking for the same thing I am, a secure way to accept credit card numbers thru the ZenDesk Chat platform. I am not finding a PCI compliant solution.
-
Meghan Howard hizo un comentario,
+1 I am looking for a solution to take credit card information thru zendesk chat. As an ecommerce platform, this is a vital piece of the puzzle that zendesk chat is missing. I have looked thru diff...
-
Meghan Howard hizo un comentario,
Today ZenDesk is showing more than GA. What is the discrepancy?
-
Meghan Howard hizo un comentario,
Curious why does the Zendesk visitors view show less visitors than google analytics? Is there something it's not counting? Thanks!