Kris Mendoza

1. Support
2. ...
3. Business rules
4. When using a custom date field as a trigger condition, what does "is within the previous" and "is within the next" do?

Hey Brett, I actually figured it out - I selected the wrong parameter in one of the conditions.  Thanks for the prompt reply though!

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• Kris Mendoza
• Creación 20 de junio de 2019 16:42
• 0 votos

1. Support
2. ...
3. Business rules
4. When using a custom date field as a trigger condition, what does "is within the previous" and "is within the next" do?

Hello! I'd like to know how to do the scenario that Sergio posted.  We are creating an "alert" for any customers who are within a certain contract renewal date and it's not working when we generate...

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• Kris Mendoza
• Creación 19 de junio de 2019 16:14
• 1 voto

1. Comunidad
2. Feedback on Chat
3. Feature Request: Adjust Chat Timeout Period

Our organization would like to have more control over closing chat.  Please make this into a feature going forward.

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• Kris Mendoza
• Creación 20 de marzo de 2019 21:33
• 4 votos

1. Chat
2. ...
3. Using Chat
4. When do chats time out?

Brett - the link you posted does not go to the intended post.  Can you update please? Kris

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• Kris Mendoza
• Creación 20 de marzo de 2019 21:32
• 0 votos