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ezhil

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    ezhil hizo un comentario,

    Is there any metric that was created to find when was the agent last login into the system(not the ticket attached, Because I see discrepancy in result from Insight and Explore)? In insight, we hav...

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    ezhil creó una publicación,

    Importing data into Zendesk as ticket?

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    Hi All, I have got a dataset (.CSV) and I need to import each line in the dataset as a ticket in Zendesk. Do anyone how to do it or is there any app which will do it for free or any workaround to c...