Marjolijn McCabe

1. Comunidad
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

We are just starting out with Zendesk Guide, but this thread is concerning.  7 years to change this field to allow multiple selections:  And no result yet, or in the foreseeable future.  Should we...

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• Marjolijn McCabe
• Creación 24 de junio de 2019 13:47
• 8 votos

1. Support
2. ...
3. Business rules
4. Can I increase the number of displayed views?

I understand the consideration for loading time, but basically the objection is that you're taken to a different page to see all your views. This takes too much time and doesn't give a proper overv...

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• Marjolijn McCabe
• Creación 8 de mayo de 2019 10:12
• 2 votos

1. Comunidad
2. Feedback on Support
3. Allow agents to change a comment to public (for the Update to Comments by Third Parties / Third party change)

Thank you Nicole, I have also added my vote for this. To me, it's very strange that you can make a public comment private, but not the other way around. Especially since the trail of communication ...

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• Marjolijn McCabe
• Creación 5 de marzo de 2019 11:31
• 0 votos