Jorge Lage Saguier
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Última actividad de Jorge Lage Saguier-
Jorge Lage Saguier hizo un comentario,
Changing the display name of departments would be of great benefits for us as well.
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Jorge Lage Saguier hizo un comentario,
This is happening to us as well. We have a Chat Bot application using the Chat Conversation API (websocket). For the past three days we have being receiving the error: {"reason":"concurrent session...
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Jorge Lage Saguier hizo un comentario,
+1 We need branded templates as well. More than ever now that the brand manager will stop working in the next couple of months.
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Jorge Lage Saguier hizo un comentario,
Thanks Brett, So just to confirm, hours since closed would not work for that automation? Regards, Jorge
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Jorge Lage Saguier hizo un comentario,
I think Pedro is saying to update the user profile not the ticket. I don't understand why this will not be possible.
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Jorge Lage Saguier hizo un comentario,
+1 here. This is also required for us.
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Jorge Lage Saguier hizo un comentario,
Any updates here Aron? This will be huge for us.
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Jorge Lage Saguier hizo un comentario,
Thanks Daniel! Doesn't really make sense to develop a custom widget just for this. Should be via admin or at lease via API or configuration in the widget script.
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Jorge Lage Saguier hizo un comentario,
Great explanation Harvey! Exactly the same way we feel. Widget usage decreases a lot by not having text in the widget (or the capability to change the icon with design / text embedded). We are look...
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Jorge Lage Saguier hizo un comentario,
The need comes from the fact that the icon is not that visible to the user on a mobile device. It is not that clear that they should click the icon for help. This is how it looks: We noticed t...