
Kelsey Davis
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Actividad total113
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Última actividad
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Resumen de la actividad
Última actividad de Kelsey Davis-
Kelsey Davis hizo un comentario,
Really excited for this and signed up for EAP. And especially one feature being - Enable you to insert a quote from the article - how will that show in the report? Will this come up as the article ...
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Kelsey Davis hizo un comentario,
This would be fantastic
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Kelsey Davis hizo un comentario,
Hi Gorka Cardona-Lauridsen , how is the EAP going? When will this be a standard feature of Zendesk? And who will it be available for? I too would like what Rachel M asks for! A two way relationship...
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Kelsey Davis hizo un comentario,
This all sounds great the new Support Topics feature, however since this switched over all of my brands are saying there are no Support Topics to show (that we're all caught up), while that would b...
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Kelsey Davis hizo un comentario,
HI Alex Glover I have just installed this and think it's fantastic. However I am unclear if something is expected behaviour or a bug. I tried first to link ticket as parent and child and it updated...
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Kelsey Davis hizo un comentario,
This is a great addition, but I have a few things to request: 1. Macros are to be available on the side conversation ticket (would also be great for email too) 2. It's imperative for our workflow w...
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Kelsey Davis hizo un comentario,
This would be helpful for us too, and I don't know if this comes in as related (as it's uploaded in the same panel that labels are), but there is nothing that shows that a pdf is attached in the KC...
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Kelsey Davis hizo un comentario,
So integral for our needs and our customer needs! Please bring this up to higher priority.
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Kelsey Davis hizo un comentario,
Hello - is there an update on when we'll be able to add images and tables to the content blocks? I'm stuck at a point where I can't fully roll this out across my Help Centre and am using both conte...
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Kelsey Davis hizo un comentario,
I too would like what Rachel M asks for! A two way relationship with search so it doesn't mater where customers are they receive all would be much desired. So would be great to hear your response :)