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Tony Wacheski

  • Actividad total
    10
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  • Votos
    3
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Última actividad de Tony Wacheski
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    Tony Wacheski hizo un comentario,

    1. Comunidad
    2. Feedback on Support
    3. Change text colour in Ticket editor

    It would be great to know more. The lack of response for such a basic request is astonishing for a customer support product.  Zendesk is a powerful tool but lacks some basic components which I am s...

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    • Tony Wacheski
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    • 2 votos
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    Tony Wacheski hizo un comentario,

    1. Comunidad
    2. Feedback on Support
    3. Change text colour in Ticket editor

      Consistency would also be nice too.  Guide text editor appears to be built on an older TinyMCE open source version while the Support message editor is more limited.  Having the same up-to-date Ed...

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    • Tony Wacheski
    • Creación
    • 2 votos
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    Tony Wacheski hizo un comentario,

    1. Comunidad
    2. Feedback on Support
    3. Change text colour in Ticket editor

    I agree, Zendesk has some great features but lacks very basic and essential features like formatting text, which we all expected would be there. It is extremely frustrating to be missing table stak...

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    • Tony Wacheski
    • Creación
    • 3 votos