Krzysztof Klimek
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Última actividad de Krzysztof Klimek-
Krzysztof Klimek hizo un comentario,
I know this is not a solution but we did it for our company as Zendesk coudnt help. I have created same group of Agents for Zednesk Talk and added a routing to Group1 and if no one answers it goes ...
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Krzysztof Klimek hizo un comentario,
thanks alot Ramin!
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Krzysztof Klimek creó una publicación,
Widget - Reporting
RespondidaDo you know if it is possible to find out how many times customers click on the chat/help widget after hours and break it down by hours too?
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Krzysztof Klimek hizo un comentario,
Please we need this option aswell.
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Krzysztof Klimek hizo un comentario,
I agree. Can Zendesk apply the same rules as for the live chat - broadcast and assigned and everyone will be happy.
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Krzysztof Klimek hizo un comentario,
Hi PedroThank you. This is helpful.BestKris
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Krzysztof Klimek hizo un comentario,
What information Whatsap send to The Zendesk Profile AccountPhone number aswell?
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Krzysztof Klimek hizo un comentario,
Hi How the Zendesk account is mapped once Customer send a message on Whatsapp?Account is linked with the phone number or email?Thank youKrzysztof
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Krzysztof Klimek creó una publicación,
Zendesk Sandbox not recognise the the under user phone nr
Hi Team We are testing Zendesk Talk on Sandbox. I noticed that when adding a phone number to a end user's profile, the profile of the user is not displayed when we call this number. Please see atta...
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Krzysztof Klimek hizo un comentario,
Hi Same question as above, when we can start using it?BestKrzysztof