Emma Tett
-
Actividad total20
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen0 usuarios
-
Votos9
-
Suscripciones4
Resumen de la actividad
Última actividad de Emma Tett-
Emma Tett hizo un comentario,
'If a requester from an incoming ticket would have a more meaningful conversation with someone from your sales team, quickly create a Lead in Sell by clicking on the "Create Lead" button directly i...
-
Emma Tett hizo un comentario,
Yep, this is still a frustration for us, but I guess it's only an issue only for organisations that only pay for one account
-
Emma Tett hizo un comentario,
I completely agree with Owen. Not being able to have 'new' tickets is a real issue and I don't want to set up complicated rules in case something goes wrong.
-
Emma Tett hizo un comentario,
Hey Brett, I don't think this solves the issue. The trigger you suggested includes status changed to pending.I'm not sure I follow this? My tickets are brand new, no one has responded, I don't wan...
-
Emma Tett hizo un comentario,
Hey Brett, Thanks for the response. If I create a view using Status>is>Open then all my open tickets will be included, right? I want to see ticketed that I haven't responded to yet - how can I do ...
-
Emma Tett hizo un comentario,
All of a sudden none of my tickets are registering as new. They are all open. I've never created a rule to assign a ticket, therefore none of my 'new' tickets are being 'opened'. I really need a ne...
-
Emma Tett hizo un comentario,
How is this not a thing already!? It seems like a fairly obviously and crucial feature. I agree with others on this thread that linking is very important and also the ability to control related art...