
Darren Bell
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Resumen de la actividad
Última actividad de Darren Bell-
Darren Bell hizo un comentario,
Does Zendesk actually listen and action any of these requests, other than posting platitudes? We have been on Zendesk for 18 months now and so many requests we have put forward are against existin...
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Darren Bell hizo un comentario,
We had the same issue and we find this app very useful now. Have a look at the Attachment Manager. https://www.zendesk.com/apps/support/attachment-manager/
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Darren Bell hizo un comentario,
We have *only* 25 agents and want to introduce a dashboard where they can see their own (and only their own) activity and time logged so that they can monitor their own performance. Without being t...
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Darren Bell hizo un comentario,
I've been trying to figure out a solution to this and ended up here. I just want to automate adding end users as a CC to tickets.... Very sad to see this has been a request for ten years...so 16 pa...
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Darren Bell hizo un comentario,
+1 for this too. We've only been live on Zendesk for a week and finding a whole load of our wish-list items have already been requested and are popular suggestions with other users.