Lohith S
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Actividad reciente de Lohith S-
Undo is a Must especially when you give an option of Automatic Re-Organize, which screws the widgets. All the 30+ widgets are now screwed when I click Edit on one of the dashboards.
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Hi Ifra Saqlain, I am trying to achieve this in Explore. Here I have a report which is based on Ticket dataset and not on the User dataset unlike in Insights. If the Agent hasn't done any updates f...
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Thanks for this Eugene Orman. I was able to create this query. To make it look similar to Insights report, can I sort by Requester created - Date by Ascending or Descending ? Thanks Lohith S
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Any time line for considering this ?
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We need this as we have several raw data reports that were scheduled in Insights. Should I create a Dashboard for all of that to work ? Please enable this feature. Thanks Lohith S
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Thanks Elissa Do we have a User/Agent creation date as well like in Insights ? Thanks Lohith S
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Hi Team, Where is the #Users dataset in Explore ? I had a report which simply displayed Agent Name, Creation Date, Las login date etc in Insights. I am not able to create this in Explore. Thanks Lo...
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Hi Team, Can we expedite this request since we are looking at using the Queries and Dashboards dynamically through API's. Like exporting the Queries and Dashboards as PDF or Image and using them in...
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Hi Marie, How do we set up the Ticket Age < 30, Between 30 - 60, Between 60 - 90 and > 90 days ? In MAQLI have set this up using below query select # Unsolved Tickets where( select Ticket Age (days...
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Hi Team, How do i achieve this in Insights ? We are on Professional Plan with Insights. New Agents being added, Existing Agents downgraded to End Users, etc reports in Insights. Total Used Agent...