Lohith S
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Hi Team, How do i achieve this in Insights ? We are on Professional Plan with Insights. New Agents being added, Existing Agents downgraded to End Users, etc reports in Insights. Total Used Agent...
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+1 to Rusty Wilson I had the same ask, do we have a way of showing a rating scale from 1-5 or 1-10 ? Thanks Lohith S
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Hi Amie, Would Explore be able to send the mails to DL's ? Thanks Lohith S
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Hi Amie, All our reports and dashboards are still on Insights. We are in the process of migrating to Explore. Since Explore doesn't have the feature to send the Dashboard to End Users, we are force...
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Hi Team, Any help on this would be of great help. Thanks Lohith S
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Hi Trapta, Any update on this ? Thanks Lohith S
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Hi Trapta, We are trying to add Custom Fields to the My Requests page like Priority(Custom), Issue Type etc with sortability. Satya tried with the above code from Yamile Martinez, but he is not abl...
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Hi Josch, If I have put a customer's name in CC list, and If I have used the below in my conditions Action is as below Would the customer in CC list still receive the internal update done ? Tha...
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Hi Dylan, I don't see the Update group attribute at all.
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I don't find the Date (Event) like Month (Event), Week (Event) in Explore, all the date attributes are associated with Tickets, Users, Org etc categories. However this is present in Insights.