Karen D Snyder
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Última actividad de Karen D Snyder-
Karen D Snyder hizo un comentario,
Hi Trapta, I added the CSS and now the comment icon appears! Thank you so much for your help!
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Karen D Snyder hizo un comentario,
Hi Trapta, the URL of the HelpCenter is https://nesportals.zendesk.com/hc/en-us/requests, but it isn't activated yet, and it requires users to be signed in.
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Karen D Snyder hizo un comentario,
The {{recent_activity}} helper display is not particularly understandable for users. When used on the home page, it displays the number of comments without specifying what the number is. Looking at...
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Karen D Snyder hizo un comentario,
Hi Alex, If I click submit without filling in required fields, the CC stays under the description. Where did you put the code? I have it in script.js inside the document.ready function.
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Karen D Snyder hizo un comentario,
I did something similar; I was asked to move the CC field to below the description field. I did it with this code inside the document.ready function: $('.form-field.request_cc_emails').insertAfter(...
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Karen D Snyder hizo un comentario,
Hi Kay, I wanted to test this in the Copenhagen default theme, so I imported it from https://github.com/zendesk/copenhagen_theme, branch master. However, the search results page in the Copenhagen ...
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Karen D Snyder hizo un comentario,
Hi Kay, I believe something in Zendesk may be blocking it, related to unified search. As I am using a theme with the unified search results feature, it's not relevant to test with the default Copen...
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Karen D Snyder creó una publicación,
Import error dialog box should have specific error and file name, and should not disappear after a few seconds
The problem: Recently when I tried to add a theme by uploading a zipped theme, the import failed, and the error dialog box contained: Failed to import theme. We were unable to complete the import o...
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Karen D Snyder hizo un comentario,
Hi Kay, That's really strange that it works for you, but not for me. Do you see the -hideMe in the URL of your search results page? I put the code inside the documentready function in header.hbs, b...
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Karen D Snyder hizo un comentario,
Hi Kay, I tried your suggestion, but it didn't work. All the articles with hideMe in the title appear in the search results when I search for Forms, and the page URL is https://zdtestsite.zendesk.c...