Thomas

I am trying to report on the number of calls transferred to an external number

Respondida

1. Comunidad
2. Explore Q&A

The query for consultation legs in explore does not seem to be catching all of my potential transfers. Does anyone have an idea on how I can pull ALL calls with transfers initiated? 

• Thomas
• Creación 14 de septiembre de 2020 20:03
• 4 seguidores
• 2 comentarios
• 0 votos

Attempting to save custom field, but I get stuck at "Saving Field"

Respondida

1. Comunidad
2. Explore Q&A

I recently added a dropdown menu ticket field. When attempting to upload the CSV (below the 2k maximum) it just gets stuck on this step after I try to save the field 

• Thomas
• Creación 27 de agosto de 2020 13:39
• 2 seguidores
• 1 comentario
• 0 votos