Amie B
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Última actividad de Amie B-
Amie B hizo un comentario,
Hi friends, I've been trying to follow this along but not having much luck. I'm trying to adjust the text which is associated with the email field. Instead of saying "your email address" i want it...
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Amie B hizo un comentario,
Hey friends, I've been reading through the comments on this post and the script on page 4 looks like what I'm looking for here. The script looks to be allowing a custom field to show (which is awe...
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Amie B hizo un comentario,
Hi Francesco, Just to confirm... where are you actually trying to implement the GMaps iframe code? What do you mean by customize the Zendesk ticket page? Is this the ticket window the agent sees? o...
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Amie B creó una publicación,
Redirect homepage to My Activities page upon login.
RespondidaHi All, I'm trying to redirect the HC homepage to the my actitivies page once an end-user logs in. There's no articles in the HC so we just want the customers to go straight to view their tickets a...
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Amie B hizo un comentario,
P.s sorry for the massive screenshot. Not sure why it's rendered so big.
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Amie B hizo un comentario,
Hi Eric, Normally you can turn off the "article in section" element within the theme editor. Screenshot below. Are you not seeing this option in your theme editor? Best, Amie :)
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Amie B hizo un comentario,
Hi Sivan, To my knowledge, there's no way to customise the time in the Zendesk dashboard like you're looking for here. The best way to check the exact time a ticket was created is to either open th...
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Amie B hizo un comentario,
Hi Igar, I checked this out for you and I think you might get a better response by posting this one over in the developer community here below. I've give you the direct link to the apps framework s...
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Amie B hizo un comentario,
Hi Sai, Have you checked your chat settings that it allows a PNG file type as an attachment in a chat? If it's not set to allow PNG then this might be why. Secondly, if the above is set to allow P...
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Amie B hizo un comentario,
Hi Francis, The issue you're experiencing here will need to go to support@zendesk.com so they can look in the backend of your account as to why it's not populating data for you. This isn't somethin...