
Ayal Kellman
- Actividad total 100
- Última actividad
- Miembro desde
- Siguiendo 0 usuarios
- Lo siguen 0 usuarios
- Votos 12
- Suscripciones 49
Resumen de la actividad
Última actividad de Ayal Kellman-
Ayal Kellman hizo un comentario,
+1 for this!
-
Ayal Kellman hizo un comentario,
+1 to all the questions above. This is extremely vague...
-
Ayal Kellman hizo un comentario,
@... - Thanks! Just to clarify - when I implement all that you wrote, I will get the same results from the Help Center mobile SDK? Thanks
-
Ayal Kellman hizo un comentario,
Hi - When a user is browsing the Help Center and submits a request, is there a way to track what article they submitted the request from? Specifically asking for the mobile SDK... Thanks
-
Ayal Kellman hizo un comentario,
+1 for this. Looking forward to better updates
-
Ayal Kellman hizo un comentario,
+1 for this kind of feature.
-
Ayal Kellman creó una publicación,
FRT Reporting (Explore)
RespondidaHi Friends, I'm seeking a good metric for tracking First Reply Time (FRT) that factors for our business hours. I know that SLAs factor for business hours and its how they are normally used, howev...
-
Ayal Kellman hizo un comentario,
Does anyone have a good example of a mobile application with Help Center articles embedded via SDK? I would like to compare the experience to what we have which is embedded via browser.
-
Ayal Kellman hizo un comentario,
Hi, Is there any way to unpublish certain changes? I've been working on a dashboard and making changes as I go that weren't complete. I accidentally published them before I could complete the chan...
-
Ayal Kellman hizo un comentario,
Does anyone have any practical experience using Agent Work Time as their (only) SLA? I'd love to see a practical example how it would be implemented... Thanks