Sara Gardinier
Customer Support Team Manager at Research Square.
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Última actividad de Sara Gardinier-
Sara Gardinier hizo un comentario,
Hi Katie, it appears your link to https://support.zendesk.com/hc/en-us/community/posts/360039258514-Article-Body-Templates is no longer valid.
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Sara Gardinier hizo un comentario,
Hi all, Any movement on this? We have a need for using templates outside the knowledge capture app as well. We plan on having several articles with the same structure and these are articles that we...
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Sara Gardinier hizo un comentario,
Is there any update to the feature request of being able to export a csv (especially one that contains url links) for articles? I'm truly bewildered that this is not built-in functionality. I don't...
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Sara Gardinier hizo un comentario,
Agreed with Matt. We have views that we only need active at certain times of the year. It would be great if they were auto hidden if there were not any tickets in those views.
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Sara Gardinier hizo un comentario,
Agreed! This is a major pain point for me.
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Sara Gardinier hizo un comentario,
Is this still being rolled out? I do not seem to have access yet and we are very near to the end of October. I'm really looking forward to this update so if there is a way to confirm when it will b...
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Sara Gardinier hizo un comentario,
I can verify that it works, my team is using it with success! Thanks, Au Finh for the update. :)
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Sara Gardinier hizo un comentario,
Thank you Barry!
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Sara Gardinier hizo un comentario,
I'm not seeing the ability to add a condition for Skills to my public views. It isn't an option that I can select from the dropdown choices. Is this not functional for everyone? We currently use sk...
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Sara Gardinier hizo un comentario,
Agreed, my team is upset about the resized macro box!