Devan - Community Manager
Community Manager
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Última actividad
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Resumen de la actividad
Última actividad de Devan - Community Manager-
Devan - Community Manager creó una publicación,
How to participate in our live Q&A event?
Next Wednesday, October 28, we’re hosting our next video Q&A event. From 9:00am-10:00am CST, we’ll be answering your questions about Explore reporting and metrics which you can register for today....
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Devan - Community Manager hizo un comentario,
Hello QUALIDADE, We can't directly assist with payment issues in the community due to the sensitive user information that comes with the billing process. I would recommend reaching out to our Advoc...
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Devan - Community Manager hizo un comentario,
Hello Vitor Oliveira, You can select your language at the top of the page, translating all articles to our available languages, including Portuguese. Best regards.
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Devan - Community Manager hizo un comentario,
Hello Jhonfer c, Let me check with our moderators if they have a solution on how to implement this. Best regards.
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Devan - Community Manager hizo un comentario,
Hello Nelson Nigel, I looked into the ticket that is currently pending and reached out to have this escalated for you. You should receive a response on this soon, but we are facing a higher than no...
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Devan - Community Manager hizo un comentario,
Hello steve.addy, Welcome to the Zendesk Community! Sorry for the broken link on this product update if you navigated to the link above. We actually did make changes to this request, which you can ...
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Devan - Community Manager hizo un comentario,
Hello Ajackson I checked, and you should have access to implement ticket tags on your account. I'd recommend looking over this document, which breaks down the basics of adding tickets tags to your ...
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Devan - Community Manager hizo un comentario,
Hello Nelson Nigel, I'd be happy you navigate any billing issue you may have. Would you mind explaining the issue you are facing so I can better assist? Best regards.
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Devan - Community Manager hizo un comentario,
Hello Jhonfer c, Explore can't do that natively. However, it might be possible to do it with the API to create a custom field in Support and have an app copy the description field into a custom fie...
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Devan - Community Manager hizo un comentario,
Hello Greg Love, Welcome to the Zendesk Community! So I checked with our product team and this isn't something that can be integrated as you described. I'll go ahead and share this with our mod tea...