Zach Proa
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Resumen de la actividad
Última actividad de Zach Proa-
Zach Proa hizo un comentario,
We recently updated our company name and email domain and I need to update all our internal users in Zendesk to reflect their new email domain, ex: user@company123.com to user@company.com. I unders...
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Zach Proa hizo un comentario,
We are still on v1... what exactly to do I need to do to add this functionality? Is there some code changes that I can simply copy/paste?
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Zach Proa hizo un comentario,
Our client base is looking for this feature as well!
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Zach Proa hizo un comentario,
This would be great!
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Zach Proa hizo un comentario,
Hi! That works!!! Yes, we do have an SSO enabled help-center. I guess that's the difference? Thank you!
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Zach Proa hizo un comentario,
Hi Jason - Thanks for the response! Unfortunately, when i copy and paste that code you provided into the script.js file, nothing happens! I must be missing a step here... Have a nice weekend!
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Zach Proa hizo un comentario,
Hi Brett - I copied and pasted the original code presented in the post (below) at the bottom of the script.js section and nothing happens. I assume I need to add something to the home_page.hbs sec...
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Zach Proa hizo un comentario,
I would love to add this to our HC... But I cant seem to get it to work. Is this code no longer current?
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Zach Proa hizo un comentario,
Worked great!! Thanks, Sebastiaan!
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Zach Proa creó una publicación,
How to hide assignee from end users
Currently, when an external end user submits a ticket, they can see who it is assigned to. Is there a way to hide the assignee field from the end user?