Andres Vogler

1. Comunidad
2. Feedback on Support
3. Voice Notes in WhatsApp Tickets

The official answer form Zendesk is that the Whatsapp Business API dont support voice note, so, forget this feature

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• Andres Vogler
• Creación 19 de marzo de 2020 12:53
• 0 votos

1. Comunidad
2. Feedback on Support
3. Side Conversations - Microsoft Teams Integration

+1 here, I am waiting for that integration for buy this addon

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• Andres Vogler
• Creación 5 de febrero de 2020 23:36
• 1 voto

1. Comunidad
2. Feedback on Support
3. Voice Notes in WhatsApp Tickets

Any plans for this? Is an essential feature, Whatsapp integration without voice notes is useless

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• Andres Vogler
• Creación 3 de enero de 2020 15:02
• 0 votos

1. Comunidad
2. Feedback on Support
3. Idea: Agents should see an error when attempting to CC blacklisted addresses

+1 here

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• Andres Vogler
• Creación 3 de enero de 2020 14:59
• 0 votos

1. Comunidad
2. Feedback on Support
3. Feature Request: Integrate Facebook Groups with ZenDesk

+1 for this integration. We also use a lot Facebook groups

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• Andres Vogler
• Creación 3 de enero de 2020 14:59
• 2 votos

1. Support
2. ...
3. Channels
4. Setting up your Facebook channel

Hello everyone, We are using ZD with Facebook integration for answer private messages. All work fine. But we have a small issue. We responds the facebook post comments directly on Facebook, using t...

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• Andres Vogler
• Creación 24 de octubre de 2019 14:48
• 0 votos