Avatar

Melissa Lindsey

  • Actividad total
    39
  • Última actividad
  • Miembro desde
  • Siguiendo
    0 usuarios
  • Lo siguen
    0 usuarios
  • Votos
    22
  • Suscripciones
    14

Resumen de la actividad

Última actividad de Melissa Lindsey
  • Avatar

    Melissa Lindsey hizo un comentario,

    We also recently had an issue where a ticket was incorrectly merged. The end users kept replying to the original email so all of the information they sent was visible by the merged ticket's end use...

  • Avatar

    Melissa Lindsey creó una publicación,

    Scaling graphics in a Community post

    Respondida

    Sometimes when graphics are placed in article or community posts (in this case), they are unusually large in size.  We cannot scale them down in community posts. In articles, we can manually size t...

  • Avatar

    Melissa Lindsey hizo un comentario,

    I would suggest a way for the account to elect whether to initiate a new ticket from a response to a side conversation after a ticket is closed. Sometimes, the side conversation reply may not warra...