Manuel | Customer Service

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    Manuel | Customer Service hizo un comentario,

    Hi Joey,  Agreeing with Lee this is a crucial Contact Center need while being in transfer towards Zendesk Talk, we weren't informed about this problem which creates our one biggest telephone line (...

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    Manuel | Customer Service creó una publicación,

    Idea for more agent friendly ticketform

    Hi,   Since (to my experience) it's best for forms that need to be filled in during a client call/chat/mail to follow the structure of that call, I would consider it a step up if the ticket form in...