BrianCoppola

1. Comunidad
2. Feedback on Guide
3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

+1 - we require custom fields to be visible to the Request List Page and Request page for our customers to respond to tickets properly. After reading every post out there on this subject, it seems ...

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• BrianCoppola
• Editado 12 de abril de 2016 18:55
• 1 voto

1. Guide
2. ...
3. Help Center customization
4. How can I add content to the Help Center Request list page activities?

Hi Laura - Thanks for this example, very helpful. Regarding custom fields, would it be possible to add custom fields to the Request List Page and Request Page using the API?

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• BrianCoppola
• Creación 12 de abril de 2016 15:27
• 0 votos

1. Comunidad
2. User Tips & Tricks
3. Export view to CSV file without 10 min limit

Hi Jessie, Thanks for the info on the API - I have gone through it.  Here is my goal - I want to export a specific view to a CSV, but with the public comments and the attachment link. I need those ...

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• BrianCoppola
• Editado 4 de febrero de 2016 23:07
• 0 votos

1. Comunidad
2. User Tips & Tricks
3. Export view to CSV file without 10 min limit

This works well for me.  Does anyone know how to or if it is possible to export the following: 1. all public comments, not just the original  2. links to attachements   Thanks, Brian

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• BrianCoppola
• Creación 4 de febrero de 2016 19:27
• 0 votos