Yaniv Dayan
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Actividad reciente de Yaniv Dayan-
"Adding a comment to linked Zendesk Support tickets from a Jira issue" - Seems like it is not possible to add a comment from Jira if the ticket is closed (a Ticket becomes closed after 28 days of S...
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An update: I sent multiple Mail API in the same line. Sending each mail API in a separate line (as documented) solves the issue.
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Hi Jennifer, Here is a bug that is impotent for us, regarding the #solved Zendesk Mail API: Steps to reproduce: Receive an email from a client > a ticket is created (New) and an email notification...
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It would be great if we could have a trigger for 'Ticket...is...Deleted'. (also see a similar request here: https://support.zendesk.com/hc/en-us/community/posts/360043939473-Trigger-for-when-a-tic...
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Hi, I'm adding my feedback: https://support.zendesk.com/hc/en-us/community/posts/360051255294-How-to-change-the-Internal-Note-background-color- In certain lighting during the day or when adjusting...
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Hi, Any update?
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Thanks, Nicole!
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Hi, I would like to get the side conversation content to my email when a new comment is added to the side conversation. Is there any placeholder that includes the side conversation content? Thanks...
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Same here...
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Hey Brett, Here are the steps to reproduce the issue: An end-user 'ziggi@yahoo.com' sends an email to my personal email 'yaniv@mypersonalemail.com' using Outlook Desktop, I create a ticket on Zen...