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大次郎 平中

OBIC BUSINESS CONSULTANTS CO., LTD.

  • Actividad total
    26
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Última actividad de 大次郎 平中
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    大次郎 平中 creó una publicación,

    Inserting an image no longer distinguishes between "article image" and "unused image"

    Hi. Previously, you could distinguish between "article images" and "unused images" by inserting images. However, now it is not possible to distinguish between "article image" and "unused image" by...

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    大次郎 平中 creó una publicación,

    I want to limit the list of related articles in the Help Center to the category of the article currently being displayed.

    Hello. As far as the ZenDesk articles below are concerned, there is no function to narrow down the related article list by category.https://support.zendesk.com/hc/en-us/articles/224934288Our help c...

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    大次郎 平中 hizo un comentario,

    In addition, I would like you to narrow down your search suggestions to the current category.For example, the following example should be a Guide-only search suggestion.However, the current specifi...

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    大次郎 平中 creó una publicación,

    [Scoped search in Knowledge base] is Incomplete

    Hi. [Scoped search in Knowledge base] is only works on category pages.Searching on section pages and article pages will cover all categories.This specification seems incomplete.Because the section ...

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    大次郎 平中 creó una publicación,

    View categories in the Zendesk Explore Knowledge Base

    I can see sections, but I can't see categories in the Zendesk Explore Knowledge Base.Without categories, it's completely useless for analysis.

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    大次郎 平中 creó una publicación,

    Help Center API で公開操作を実行したい

    ZenDesk Guideの「記事の管理」で可能な操作を、Help Center APIで操作できるように要望します。特に以下3点が重要です。 1. カテゴリやレビューステータスでの絞り込み(進行中/レビュー待ち/公開準備環境)2. 公開済み記事を修正したステージング状態の記事の取得3. ステージング状態の記事の公開 我々のサービスではサービスデプロイのタイミングに合わせて、多くのヘルプの記...