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Gary Mariscal

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Última actividad de Gary Mariscal
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    Gary Mariscal hizo un comentario,

    Hey Mokka Admin I attempted to create a standard calculated metric with the formula: Value(Article Votes) And then selected the SUM or COUNT aggregator I have not confirmed accuracy. 

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    Gary Mariscal creó una publicación,

    Explore Metric Addition - Down Vote, Up Vote, Total Votes

    We have a significant need for Explore to provide metric options for total votes, down votes, and up votes. Right now we must use Support > Reporting module in order to manually pull these metrics....

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    Gary Mariscal creó una publicación,

    Guide Articles - export to PDF

    It would be beneficial for Zendesk to provide an option or button for end users and/or agents to download articles to PDF. This is helpful for job aids and learners that prefer a hard copy, in-sigh...