Matt Brown

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    Matt Brown creó una publicación,

    API - USERS - Role Type - Searchable via Explorer

    I haven't seen any post on this - but that doesn't mean one doesn't exist. I'm floored that https://riskiq.zendesk.com/api/v2/users "Role Type" isn't exposed via Explorer.   This would be a HUGE (a...

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    Matt Brown creó una publicación,

    Automatically assign new tickets to known problem tickets

    Hi - I opened up a ticket on this earlier and no current feature exists (at least I cannot find a way in the UI and neither could ZenDesk support according to their answer)  So, hoping some collabo...