Tony Labellarte

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    Tony Labellarte hizo un comentario,

    Will there be a time when the CC can be synced to Salesforce? We sync tickets to SF so that we can escalate to a team that does not use Zendesk and this allows our support team to create tickets fo...

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    Tony Labellarte hizo un comentario,

    Allowing attachments to sync would be incredibly meaningful for our business. We have voicemails sent over to Zendesk and often need to escalate to our customer success team, which does not use Zen...

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    Tony Labellarte creó una publicación,

    Best way to manage current customers and prospects

    Hi,   We are currently setting up our account, we have the Professional plan, and I have a question on best practices to use with our prospects. We have 7000+ active customers that our customer sup...