
Maria del Carmen Méndez
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Última actividad de Maria del Carmen Méndez-
Maria del Carmen Méndez hizo un comentario,
I do it. In the ticket forms I used, I activate the option final users can modify it and I associate my brand to both widgets, and I obtain this: When you click over the first link you obtain one ...
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Maria del Carmen Méndez hizo un comentario,
+1!!! Absolutely agree! we need it too! Thanks. Maria
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Maria del Carmen Méndez hizo un comentario,
Hi! +1!!! Also when I add a multi-select and data ticket fields Zendesk doesn't note me that are not visible on web widget! We absolutely need these features on ours web widgets. Thanks. Maria
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Maria del Carmen Méndez hizo un comentario,
Hi. +1 We need to offer another Zopim instance to a business partner. Zopim doesn't guarantee complete separate chat visualization for incoming chat request when an agent is connected. Thanks
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Maria del Carmen Méndez hizo un comentario,
Hi @Darren Chan How can I connect this Shopify App with the domain on the multibrand Zendesk? In the old App on Shopify I specify the Brand Zendesk URL, however in this new App there is no way to c...
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Maria del Carmen Méndez hizo un comentario,
Hi Elissa you're right, they change the IP every time but in the meantime I can put that one and if they change it I modify the previous value in the trigger with the new one. At least it is a way ...
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Maria del Carmen Méndez hizo un comentario,
here is a solution: https://support.zendesk.com/hc/en-us/articles/115016031268-Can-I-route-Talk-tickets-based-on-the-received-at-number-using-triggers-and-automations-
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Maria del Carmen Méndez hizo un comentario,
Hi! Yes! but if you have many phone numbers how can you differentiate the numbers? That is my need. Thanks. Maria
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Maria del Carmen Méndez hizo un comentario,
Hi Elissa Thank you for your answer. We did everything to said but we receive spam form other contact form sites using ours Tokens. I just control on API dashboard to found what is the Token used a...
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Maria del Carmen Méndez hizo un comentario,
Hi. I'm receiving spam using some of my API Tokens on my Multibrand Enterprise instance. I can see the Spammer's IP. How can I block it??? In the IP Restriction options I only have the whitelist, b...