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Sanobar Khwaja's Avatar

Sanobar Khwaja

Incorporación 07 mar 2022

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Última actividad 24 nov 2022

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RESUMEN DE LA ACTIVIDAD

Última actividad de Sanobar Khwaja

Sanobar Khwaja hizo un comentario,

ComentarioWeb Widget (Classic) documentation

I have the widget script added into our application. The widget is accessible only after a user logs in to the application. Is there a way to pass on the logged in Name and Email ID from our application to the widget form?

Ver comentario · Editado 24 nov 2022 · Sanobar Khwaja

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ComentarioWorking with articles in the knowledge base

Thanks Elizabeth Williams for the quick response. I have added the tag in the article settings. 

The "Related to" section do not appear when we search for the content tag 

Ver comentario · Editado 08 nov 2022 · Sanobar Khwaja

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ComentarioWorking with articles in the knowledge base

I followed the steps. How do I check if the tags are visible on the article when user searches for it.

Ver comentario · Publicado 08 nov 2022 · Sanobar Khwaja

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ComentarioUsing themes and customizing your Help Center

How to add a callout box to the Copenhagen Theme?

Ver comentario · Publicado 28 oct 2022 · Sanobar Khwaja

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Comentario de la comunidad Q&A - Tickets and email

Any update on this?

 

Ver comentario · Publicado 23 may 2022 · Sanobar Khwaja

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ComentarioHelp with Web Widget

code for prefill given can be used as is ?

Ver comentario · Publicado 23 may 2022 · Sanobar Khwaja

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ComentarioSelf-service best practices and recipes

I have enabled answer recommendation but the bot fails to suggest any relative published article. Can anyone help?

Ver comentario · Publicado 19 abr 2022 · Sanobar Khwaja

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Comentario de la comunidad Feedback - Help Center (Guide)

Is there an ETA to this feature?

Ver comentario · Publicado 09 mar 2022 · Sanobar Khwaja

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ComentarioAdditional ticket channels

Is there a way to download the article from Guide as Word or PDF?

Ver comentario · Publicado 09 mar 2022 · Sanobar Khwaja

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