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Paul Wallington
Incorporación 19 may 2022
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Última actividad 28 mar 2023
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Última actividad de Paul Wallington
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Comentario de la comunidad Feedback - Ticketing system (Support)
We had a recent need for this where we needed to redact information on a ticket, but it was only discovered after the ticket had been automatically closed by our workflows. Because the ticket was closed there was no option for us to protect the information apart from completely deleting the ticket - the ability to modify/update/redact closed tickets is an essential piece of missing functionality for us.
Ver comentario · Publicado 28 mar 2023 · Paul Wallington
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