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Sonali Maunick

Incorporación 11 ago 2022

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Última actividad 24 sept 2024

Business Systems Team

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Última actividad de Sonali Maunick

Sonali Maunick creó una publicación,

Publicación Feedback - Ticketing system (Support)

Hi!

It is an expected behavior that the Email Address of the message being forwarded via a Side Conversation is not copied across. Only the name of the sender does. 

Could the Email Address also be included?

Publicado 30 may 2023 · Sonali Maunick

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Sonali Maunick hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Absolutely great idea! Admins should be able to decide who needs to have access to the Suspended Tickets.

Ver comentario · Publicado 10 ene 2023 · Sonali Maunick

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Sonali Maunick hizo un comentario,

ComentarioManaging your email

Hi. We have customers that regularly exceed the 20 emails in an hour limitation and at times exceed the 40 emails an hour. We would like the ability to either change the number of emails we allow through and/or whitelist domains as we can with other suspended tickets rules.

Ver comentario · Publicado 11 ago 2022 · Sonali Maunick

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