Rodney Nibbe

An End-user sorted this by Tickets and now the months are out of order. I'm not able to sort by month, how do I get it back.

I removed sorting as an option.

 

I resolved by re-creating the Tickets - Copy Metric - It didn't have 'sorted' stuck to it.

The value this feature would add for our business is the ability to track by issue and/or customer.

Since today, multiple issues might be on one ticket, we are struggling to report back to hw/sw dev groups the issues that have the greatest impact.

Splitting out a ticket is a needed native function of this software.