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Zachary Bender
Incorporación 29 abr 2022
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Última actividad 04 dic 2024
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Última actividad de Zachary Bender
Zachary Bender hizo un comentario,
When creating a role in Zendesk and giving that user the permission to manage reports and dashboards for groups they are assigned to why cant they pull reports on the guide area? In order to pull reports on the guide area do you have to have full reporting and analytics permission?
Ver comentario · Publicado 04 dic 2024 · Zachary Bender
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Zachary Bender hizo un comentario,
I am trying to check for form and a field drop down option is picked. And if those two options are picked then changes the text.
Here has what i have come up with
if(window.location.href.indexOf("123412") > -1 && $('.form-field.request_custom_fields_112313.val() = "Eligibility Letter"') {
$('div#upload-dropzone').parent().find('label').text('Attach copy of Letter (Required)')
}
Ver comentario · Publicado 24 ago 2023 · Zachary Bender
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Zachary Bender hizo un comentario,
The events that are shown in the ticket. In the top right corner you are able to see the events. This shows information about the ticket submitted that i do not want some agents to see this information. Is there a way to give some agents access to this feature but not all?
Ver comentario · Publicado 24 may 2022 · Zachary Bender
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Zachary Bender creó una publicación,
Hello i am wondering if it is possible to restrict access to the events based on role or group?
Publicado 29 abr 2022 · Zachary Bender
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