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Shanita Thompson's Avatar

Shanita Thompson

Incorporación 01 ago 2022

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Última actividad 05 oct 2023

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Última actividad de Shanita Thompson

Shanita Thompson hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

This would be nice too. We are just implementing new brands and it looks like they have over 17k in tickets when they don't.  Are there any plans to add a way to start the ticket number from 1 for the new brand that comes on?

Ver comentario · Publicado 05 oct 2023 · Shanita Thompson

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Shanita Thompson hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Thank you, Dave.  I am with Idan, our person is no longer working at Zendesk.  I didn't realize during implementation either because we didn't need to use it until we went live yesterday.  Thank you for your help!

Shanita

Ver comentario · Publicado 09 ago 2022 · Shanita Thompson

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Shanita Thompson hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

I was also told Light Agents could @ Agents. We went live today and we are unable to do that.

Ver comentario · Publicado 08 ago 2022 · Shanita Thompson

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Shanita Thompson hizo un comentario,

ComentarioUsing themes and customizing your Help Center

What if you are a government entity with no credit card to Purchase? Is there a way this can be invoiced?

Ver comentario · Publicado 01 ago 2022 · Shanita Thompson

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