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Charlene Javier
Incorporación 28 feb 2023
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Última actividad 13 oct 2023
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Última actividad de Charlene Javier
Charlene Javier hizo un comentario,
I have a situation where a person attempted to forward an email they received to our support email that routes to zendesk, however, that person's tickets have not been sending. If one of the potential emails in the forwarded thread is a suspended user, would this void the ticket being created when sent via email?
Ver comentario · Publicado 13 oct 2023 · Charlene Javier
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Charlene Javier creó una publicación,
Is it possible to use the Answer bot across multiple brands? It seems via the Channels option you and differentiate bot usage.
Publicado 28 feb 2023 · Charlene Javier
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Charlene Javier hizo un comentario,
Hi Team,
Is it possible to use an Answer Bot if we have multiple Brands via ZD?
Seems as though we can being that there are Channels now added.
Ver comentario · Editado 28 feb 2023 · Charlene Javier
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