Admin IT Contact Center

Hi Zendesk,

We join this request to add a BCC function in ticket comments.

This functionality would be a tremendous benefit for all organizations and customers.

Thanks!

IT - Santalucia Servicios Compartidos

We also need add a 'Resolved' column in this view. Doesn't matter if the change is modifying code in Help Center or if using 'custom views' as another tickets views.

Zendesk Support team, please add this need in your product backlog for deliver in next sprints.

Best regards,

Luis Reyes