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Paul Watson

Incorporación 19 may 2022

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Última actividad 09 jun 2023

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Última actividad de Paul Watson

Paul Watson hizo un comentario,

ComentarioWorking with articles in the knowledge base

Morning

I can confirm this is now working for me.

Thanks for the quick response.

Paul

Ver comentario · Publicado 09 jun 2023 · Paul Watson

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Paul Watson hizo un comentario,

ComentarioWorking with articles in the knowledge base

Hi

Just started working with the gallery yesterday and I'm having the same problem as Aaron. I can see the images I've uploaded in the past couple of days but nothing else (despite it saying we have a few hundred uploaded).

Could you please post the resolution on here once you have investigated. Thanks.

Ver comentario · Publicado 08 jun 2023 · Paul Watson

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Paul Watson hizo un comentario,

ComentarioHow to manage the help center

Does the "learning" process happen in the background even if "related articles" is not switched on (displayed)?

For example, if we switch the feature off because results are not currently useful and then switch it back on in six months time, will the articles displayed reflect the six months of site usage?

Ver comentario · Publicado 26 jul 2022 · Paul Watson

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