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peter p
Incorporación 24 mar 2022
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Última actividad 24 mar 2022
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Hi!
Is it possible to create subsections for different clients calling in on the same phone number?
eg. a client calls in with their home landline, we merge the clients email to that number. Then a different family member calls in and the ticket that comes up is already linked to the first caller's email. Is there a way to attach a secondary email to that phone number without those two different client's tickets to get combined and select the appropriate one case by case?
Ver comentario · Publicado 24 mar 2022 · peter p
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