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Diego Martin

Incorporación 29 mar 2022

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Última actividad 23 jun 2022

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Última actividad de Diego Martin

Diego Martin hizo un comentario,

Comentario de la comunidad Feedback - Chat and Messaging (Chat)
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What's the recommended way to get the ticketId from a current conversation then?

Ver comentario · Publicado 23 jun 2022 · Diego Martin

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Diego Martin hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)
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The last thing I know is that in August 2021 there were plans to include OpenID Connect support in the 9 months roadmap.

I'm also looking to delegate authentication to our own OpenID Connect provider. Is there any beta version or any place to check the status?

Ver comentario · Publicado 07 abr 2022 · Diego Martin

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Diego Martin hizo un comentario,

Comentario de la comunidad Feedback - Apps and integrations (Platform)
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Thanks Carl Joseph,

Looking forward to it and trying this new integration.

Regards,

Diego

Ver comentario · Publicado 04 abr 2022 · Diego Martin

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Diego Martin creó una publicación,

Publicación Feedback - Apps and integrations (Platform)
AWS Event Bridge integration does not support chat events but documentation shows that

Zendesk documentation shows it's possible to integrate with AWS Event Bridge to get chat events and react upon them. https://developer.zendesk.com/api-reference/event-connectors/events-for-amazon-eventbridge/chat/

However, the AWS integration in Zendesk Admin does not seem to support chat events.

Publicado 29 mar 2022 · Diego Martin

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