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Carlos

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Última actividad de Carlos
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    Carlos hizo un comentario,

    Sure thanks for the info :)

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    Carlos creó una publicación,

    Pagination templating v2.0

    Greetings, Is there an option to get back to the previous numbers pagination used in zendesk help center templating v1.0. Currently the new version 2.0 only adds Next, Previous, First and Last opti...

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    Carlos creó una publicación,

    Conditionals text field - Guide

    Greetings, Would be great to know what are my options regarding showing fields via conditions ? Currently we are using dropdowns to specify which fields is going to be next, however, with other typ...

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    Carlos creó una publicación,

    Error handling in Guide request forms

    Respondida

    Hello there, I'm looking for some ideas on how to approach error handling while creating a new request form inside the help center. Currently when the user submits a new request with errors on a sp...

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    Carlos hizo un comentario,

    This was very helpful thank you very much !

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    Carlos creó una publicación,

    Get request.id or user.id from placeholders

    Respondida

    Greetings, Im currently trying to send the ticket information to an external platform via triggers. So everytime a new ticket request arrives this trigger activate itself. I would like to send the ...

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    Carlos hizo un comentario,

    Thank you very much guys, both answers complement each other and of course it worked ! 

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    Carlos creó una publicación,

    Meta-information in zendesk articles

    Hello there,  I would like to import meta title and meta description to my helpcenter. Is there an easy way to do this?

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    Carlos creó una publicación,

    Brands and code

    Hi dear community, Is there are way to apply css/js or code in general to all brands? I'm currently trying to add the "Note:" functionality (yellow box) that Zendesk has in their articles but this ...

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    Carlos creó una publicación,

    Ticket custom fields and user fields

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    Hey there, I'm currently looking to store the clients phone number while creating a new request. I didn't find any option regarding this matter in the Forms/Fields, only for email field that is add...