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Caitlin Amoros's Avatar

Caitlin Amoros

Incorporación 12 dic 2022

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Última actividad 19 ene 2024

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22

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11

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6

RESUMEN DE LA ACTIVIDAD

Última actividad de Caitlin Amoros

Caitlin Amoros hizo un comentario,

ComentarioUsers, groups, and organizations

Ivan Miquiabas - Please see my comment above. I have tried to open a ticket but am being told that I am not an admin, even though I am. (See screenshot below confirming my role).

Ver comentario · Publicado 19 ene 2024 · Caitlin Amoros

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Caitlin Amoros hizo un comentario,

ComentarioUsers, groups, and organizations

I am having this same issue. I have 8 seats and only 6 assigned as either an agent or an admin, but it says 0/8 available. I've also tried using the chat bot to open a ticket but am being told by the bot that I am not an admin, which I am.

Ver comentario · Publicado 18 ene 2024 · Caitlin Amoros

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Caitlin Amoros creó una publicación,

Publicación Feedback - Sales CRM (Sell)

Feature Request Summary: 

Zendesk Sell should have the ability to open multiple contacts/deals/leads in the same way that you can open multiple tabs in Zendesk Support.

Description/Use Cases: 

This would allow for quick navigation through Sell and save a ton of clicks.

Business impact of limitation or missing feature:

This is essential for our organization to be able to scale efficiently.

Publicado 26 ene 2023 · Caitlin Amoros

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Caitlin Amoros hizo un comentario,

Comentario de la comunidad Feedback - Sales CRM (Sell)

This is incredibly important to have in my organization. Is this feature on the roadmap?

Ver comentario · Publicado 19 dic 2022 · Caitlin Amoros

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Caitlin Amoros creó una publicación,

Publicación Q&A - Sales CRM (Sell)

Hello,

While the Google Drive card is visible within a Deal card, it is not available within a Company or Contact card. Having this ability would be extremely beneficial for our Customer Success teams to have quick access to all relevant files pertaining to all of our customers, not just customers with active deals. 

Is this functionality in the roadmap? 

 

Thank you.

Publicado 12 dic 2022 · Caitlin Amoros

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