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ASHLEY SANYAL's Avatar

ASHLEY SANYAL

Incorporación 25 abr 2022

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Última actividad 01 jul 2024

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Última actividad de ASHLEY SANYAL

ASHLEY SANYAL hizo un comentario,

ComentarioReporting and analytics admin questions

Is this an option we can give to Team Leads to change the statuses of agents? 

Ver comentario · Publicado 01 jul 2024 · ASHLEY SANYAL

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ASHLEY SANYAL hizo un comentario,

Comentario de la comunidad Feedback - Voice (Talk)

Will this be on the roadmap for later this year or in 2025? Thank you! 

Ver comentario · Publicado 24 jun 2024 · ASHLEY SANYAL

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ASHLEY SANYAL hizo un comentario,

Comentario de la comunidad Developer - Zendesk APIs

Hi! I have a similar situation where I went to get a piece of information from the user profile and insert it into the custom field on the ticket. In this example would I change it to "Get" and put in the custom ticket ID of the field from the user profile instead of the custom ticket field ID? Do I need to add a step to get the user profile field to populate in the custom ticket field? Any help would be greatly appreciated!! 

Ver comentario · Publicado 14 nov 2022 · ASHLEY SANYAL

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