Avatar

Christopher Powell

  • Actividad total
    13
  • Última actividad
  • Miembro desde
  • Siguiendo
    0 usuarios
  • Lo siguen
    0 usuarios
  • Votos
    9
  • Suscripciones
    2

Resumen de la actividad

Última actividad de Christopher Powell
  • Avatar

    Christopher Powell hizo un comentario,

    1. Comunidad
    2. Feedback - Voice (Talk)
    3. Need to have visibility on who hung up first

    I agree this feature is needed, the interesting part is Support is able to see this information on their end it is just not accessible to users. It seems inefficient to have to submit a support tic...

    • Ver comentario
    • Christopher Powell
    • Creación
    • 3 votos
  • Avatar

    Christopher Powell creó una publicación,

    Zendesk talk: Viewing who disconnected the line on a call

    No planeada
    1. Comunidad
    2. Feedback - Voice (Talk)

    It would be really helpful if we could see who disconnected the line (Agent or customer) on a Zendesk Talk call.  The primary benefit is knowing if agents are hanging up on customers.  It is my und...

    • Christopher Powell
    • Creación
    • 5 seguidores
    • 4 comentarios
    • 4 votos