Christopher Powell

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    Christopher Powell hizo un comentario,

    I agree this feature is needed, the interesting part is Support is able to see this information on their end it is just not accessible to users. It seems inefficient to have to submit a support tic...

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    Christopher Powell creó una publicación,

    Zendesk talk: Viewing who disconnected the line on a call

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    It would be really helpful if we could see who disconnected the line (Agent or customer) on a Zendesk Talk call.  The primary benefit is knowing if agents are hanging up on customers.  It is my und...