Gil Gerstl

1. Comunidad
2. Feedback on Support
3. Add end-user as CC via Trigger or Automation

Hi Chris, In the meanwhile, if you work with the same customers all the time, you can teach them that by replying to the received email and adding more people, they will automatically be added to ...

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• Gil Gerstl
• Creación 15 de noviembre de 2013 14:00
• 0 votos

1. Comunidad
2. Feedback on Support
3. Add end-user as CC via Trigger or Automation

Hey, Is there a timeline for this "planned" feature? Thanks!

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• Gil Gerstl
• Creación 26 de octubre de 2013 18:39
• 0 votos

1. Comunidad
2. Feedback on Support
3. Conditional ticket forms based on organization

Hi Erin,   As mentioned above, this feature is critical for our ability to support our full customer base through Zendesk and will be greatly appreciated. Please keep us posted as soon as you ha...

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• Gil Gerstl
• Creación 5 de octubre de 2013 22:16
• 0 votos

1. Comunidad
2. Feedback on Support
3. Conditional ticket forms based on organization

The ability to show end-users different forms based on their organization is essential for us to be able to use Zendesk with various customers. We are a technological vendor working with both inte...

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• Gil Gerstl
• Creación 8 de septiembre de 2013 15:41
• 1 voto