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Supervisor
Incorporación 26 ago 2022
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Última actividad 29 feb 2024
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25
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RESUMEN DE LA ACTIVIDAD
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RESUMEN DE LA ACTIVIDAD
Última actividad de Supervisor
Supervisor hizo un comentario,
I cannot find anything specific on this data point. (Linked Articles Per ticket)
What I would like to accomplish is see how I can leverage this data point with agent engagement and move this % in a positive direction.
Ver comentario · Publicado 07 feb 2024 · Supervisor
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Supervisor hizo un comentario,
Is there a way to see the actual CSTAT response? Not just on the Report
For example can we the admin get a copy of each response from the customer?
Ver comentario · Publicado 28 dic 2023 · Supervisor
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Supervisor hizo un comentario,
Thank you Barry
We do not use messaging as heavy as some orgs. I was hoping to utilize this feature for Chats only. Thank you for the quick response.
Ver comentario · Publicado 15 nov 2023 · Supervisor
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Supervisor hizo un comentario,
Any plans to add (live chat) to this feature?
Ver comentario · Publicado 13 nov 2023 · Supervisor
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Supervisor hizo un comentario,
Can we get an actual date on just (coming up) or (In Q1) we need a launch date and for an email blast to go out to clients.
Thanks!
Ver comentario · Publicado 28 sept 2023 · Supervisor
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Supervisor hizo un comentario,
Hello Zendesk
I need an answer from Sr. Leadership. We need this update put in place.
Please let all of us know when this is going to be on your next Sprint.
Ver comentario · Publicado 20 ago 2023 · Supervisor
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Supervisor hizo un comentario,
Zendesk team we need to be able to perform this simple task. Please make sure this is ready before Q4. I asked well over a year ago and still seeing this question is very disappointing.
Ver comentario · Editado 18 ago 2023 · Supervisor
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Supervisor hizo un comentario,
Hello Team
This may be above I have not checked yet however
Can we also change the text (community) I want to change it (Support Community) or something of that nature
Ver comentario · Publicado 12 jul 2023 · Supervisor
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Supervisor hizo un comentario,
Hello Team
After reviewing this help page. I am trying to setup to translate articles to Vietnamese, however when I edit and article to translate to Vietnamese the article does not translate it is completely plank. I am probably missing a step
Ver comentario · Publicado 18 feb 2023 · Supervisor
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Supervisor hizo un comentario,
This may already be answered however just setting up my Premium Sandbox.
Will my End Users get a link to setup and access the Sandbox?
Ver comentario · Publicado 11 nov 2022 · Supervisor
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