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David Davies
Incorporación 05 jul 2023
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Última actividad 29 nov 2023
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Última actividad de David Davies
David Davies hizo un comentario,
I would also appreciate it if the API included the functionality to retrieve the Article Owner please.
In order to safeguard our Articles, we have followed the instructions provided at: https://developer.zendesk.com/documentation/help_center/help-center-api/using-the-help-center-api/backing-up-your-knowledge-base-with-the-help-center-api/
Within the user interface, we have begun utilising the Article Owner feature to differentiate the team associated with each article. However, since the Article Owner is not available in the API, we are unable to back up articles against their respective owners. Consequently, we will face challenges when attempting to restore Articles for specific Owner Groups.
Ver comentario · Editado 05 jul 2023 · David Davies
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