Ulugbek M.
-
Actividad total8
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen0 usuarios
-
Votos0
-
Suscripciones3
Resumen de la actividad
Última actividad de Ulugbek M.-
Ulugbek M. hizo un comentario,
Thank you.
-
Ulugbek M. creó una publicación,
First reply time tracking
Good day. I have a question. The situation is like this. an end-user creates a ticket, Agent 1 replies within 25 seconds (so FRT goes to Agent 1) Agent 1 puts the ticket to 'On-hold' status Ag...
-
Ulugbek M. hizo un comentario,
Eric Nelson, Sure, thank you.
-
Ulugbek M. creó una publicación,
Android SDK (Messaging included)
Sometimes we get 'Android User e18efebe087ffbd5e93b6042' in a messaging ticket created by a customer. Any advice?
-
Ulugbek M. hizo un comentario,
Good day. Is Zendesk planning to separate message status as a stand alone attribute for messaging? It seems to be more convenient to find a workaround or the best solution by using that kind of at...