Gabriel Rubia
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Última actividad
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Resumen de la actividad
Última actividad de Gabriel Rubia-
Gabriel Rubia hizo un comentario,
Hi Jason Cerrato, this app can make the information from JPG, JPEG, PDF, etc., searchable in Zendesk. https://www.zendesk.com/marketplace/apps/support/853204/ocr-pdf-converter-by-knots/
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Gabriel Rubia hizo un comentario,
Hi Jysk,there might be a solution to first change the subject and then merge the ticket.https://knots.io/merge-tickets-zendesk/Basically, with the https://www.zendesk.com/marketplace/apps/support/8...
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Gabriel Rubia hizo un comentario,
Hello Ron McClung, we developed an automated solution for that. You can get data from any backend with a public API and import the details you want into the ticket. The information can be placed as...
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Gabriel Rubia hizo un comentario,
We have an automated solution for that. It fetches the data from Sell and displays it in the ticket in Support. It allows further automation like changing the ticket priority based on the last cont...
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Gabriel Rubia hizo un comentario,
Hello Bobby Koch, do you need to just display the opportunities available or already select one?We have a solution that lookup data in Salesforce or any other third-party system and sync it in the ...
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Gabriel Rubia hizo un comentario,
Hello Zack McCarty, we have an app on the marketplace that can automatically change the organization and/or the ticket requester. https://www.zendesk.com/marketplace/apps/support/810637/ticket-pars...
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Gabriel Rubia hizo un comentario,
Hi Zachary, you can fetch information directly from the ticket into custom fields or add tags through patterns in the message. You can set up the trigger to look for only new tickets or every tim...
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Gabriel Rubia hizo un comentario,
Yes, this is possible using regular expressions. The result is then automatically updated in the custom fields. It's also possible to create tags according to your needs. Check out this app in the...
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Gabriel Rubia hizo un comentario,
Hi Shweta, you can extract the information using regular expressions and add it to a custom_field and include tags. Please check out the Zendesk Marketplace: https://www.zendesk.com/marketplace/app...
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Gabriel Rubia hizo un comentario,
Hi Nobuhiro, you can automatically extract the information from emails and add them into custom fields through regular expressions. It's also possible to add tags or combine both. Please check the ...