Búsquedas recientes

No hay búsquedas recientes

Eric's Avatar

Eric

Incorporación 05 ene 2023

·

Última actividad 14 dic 2023

Seguimientos

0

Seguidores

0

Actividad total

6

Votos

0

Suscripciones

3

RESUMEN DE LA ACTIVIDAD

Última actividad de Eric

Eric hizo un comentario,

ComentarioWeb Widget documentation
Product guides

window.zE('messenger', 'loginUser', function (callback) {

callback(token);

})
 
when a user clicks to open the chat for the first time, it creates a ticket for them even when no message was sent on their end. why is this? 

Ver comentario · Publicado 14 dic 2023 · Eric

0

Seguidores

0

Votos

0

Comentarios

Eric creó una publicación,

Publicación Q&A - Chat, messaging, and widgets
Why is a ticket created without user sending a message via Web Widget

I added the messaging web widget to my app and login users if they are authenticated:

window.zE('messenger', 'loginUser', function (callback) {
callback(token);
})
 
when the user clicks to open the chat for the first time, it creates a ticket for them even when no message was sent on their end. why is this? 
 

Publicado 14 dic 2023 · Eric

1

Seguidor

6

Votos

6

Comentarios

Eric hizo un comentario,

ComentarioWeb Widget documentation
Product guides

Anyone else getting a random name (ex. Visitor 66340348) for the user even though a name is in the token? The name seems to be received on Zendesk's end since the chat has a message saying "Changed their display name to ...", but the name is not actually changed. 

Ver comentario · Publicado 06 ene 2023 · Eric

0

Seguidores

2

Votos

0

Comentarios