Steve Prouty

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    Steve Prouty hizo un comentario,

    I also agree that having this be at least an option to create a View Folder for would save me and my fellow team a lot of time and clicks for collaboration on tickets.

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    Steve Prouty creó una publicación,

    Enabling Agent to Agent Calling


    Zendesk Talk should allow Agent to Agent calls. Currently Agents have to have an external call in place to be conferenced in to a conversation together. The functionality of looking up a fellow Age...